Returns & Exchanges
At iniBuilds Store, we strive for complete customer satisfaction with every purchase. If you are not entirely happy with your order, our streamlined returns process ensures you can request a refund or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order to choose the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund back to the original payment method within 5 to 7 business days.